Enhanced Customer Service

We wanted to provide you with even better customer service than you previously received, so we have added Extended Customer Service Hours from 6:00 am to 8:00 pm CST Monday thru Friday.

Our customer service technicians are well-trained in all aspects of our products and our entire customer order system has been designed with the same “point and click” philosophy as the EZSeries Touchpanel Editor Software. Our target is to answer your phone call within 30 seconds of the first ring.

We realize that most End-User plants start early in the morning and West Coast customers are also entitled to make purchasing decisions until closing time and not 1:30 pm. Therefore, we extended our live order desk to open at 6:00 am and close at 8:00 pm Central Standard Time.

EZAutomation currently has its franchises in all continents. Its products are stocked and supported in USA, Canada, Columbia, Germany, Portugal, South Africa, India, Australia and New Zealand. We are in the process of setting up franchises all over the world. It is our goal to have local stock, customer support and technical support in most industrial nations utilizing automation products within the next 3 years.

Customer Service